Shipping policy

DELIVERY OF ORDERS

 

• Once your order has been collected by the courier service from our warehouse, these are the estimated delivery timeframes:

• Gauteng: 2-3 working days;
• Other main centres: 2-3 working days;
• Regional areas: 2-5 working days; and
• Remote areas: 5-7 working days.

• We do not guarantee exact delivery times, however, we can assure you that your delivery will be strictly monitored until it reaches you. 
• Deliveries can only be made to addresses within the Republic of South Africa.

• We are not responsible for delays due to issues that may arise from non-payment, inaccuracies, strikes, acts of God, supplier non-fulfilment or other related reasons.

• Regardless of the delivery option which you have selected at the time of check out, we may require you to collect your order from the Company under any one or more of the following circumstances:

• Your address is not a residential or business address in South Africa; and
• Our courier vendor cannot make delivery to your nominated address or your address is such that it would impose unreasonable costs on Standard Gifts.

• A refund will not be allowed if we are unable to fulfil your order for any delivery related reason. Instead, you will be required to collect your order from the Company or provide the Company with an alternative delivery address.